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Our Customer Support Team provides friendly assistance to our members. For questions and assistance related to our website please use this form in the first instance.

In times of high load the Customer Support Team may be delayed in responding to your email. We will endeavour to respond to you as soon as possible.

PRIVACY NOTICE: If your enquiry is in relation to an account or membership, we request this personal information from you in order to provide a meaningful response.  If you have a general enquiry, you may contact us anonymously or by using a pseudonym.  Please provide enough contact information so that we can reply.  We may disclose this information to related bodies corporate falling under the Tatts Group Limited (ABN 19 108 686 040), auditors, to our regulatory agencies, and as otherwise required by law.  Our Privacy Policy contains further information about how you may access and seek a correction of your personal information, how you may complain about privacy related matters and how your complaint will be dealt with.

  • "If your enquiry is related to your account, or we need to look up your transactions/history, please provide all details below so that we can identify your account first."


  •  Country    Area    Number

  • Ways to contact us anonymously:

    Mail: Tatts Group
    Locked Bag 7, Coorparoo DC, QLD 4151
    Phone: 138 238